Tuesday, June 18, 2013

Fwd: C2M Connections June 2013



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From: <gail@imcusa.org>
Date: Tue, Jun 18, 2013 at 10:32 AM
Subject: C2M Connections June 2013
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Chair Talk


June is a month of celebration of graduations, weddings, and fathers; it's also a time of anticipation for a slower pace and perhaps some time away from the office. For many consultants, summer is an opportunity to read that latest business book, focus on skill development and catch up on the latest trends in the industry.

Speaking of trends, this month, the third edition of our newsletter, C2M... (More)
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Headlines


Industry News
"Business Leaders Beware: Ethical Drift Makes Standards Slip"
"Large Firms Take a Page From Small Firms: Build Trust, Focus on Thought Leadership, Look for New Areas of Practice"
"Disentangling the Effects of Team Competences, Team Adaptability, and Client Communication on the Performance of Management Consulting Teams"
"U.K. Public Sector Reverses Two Years of Big Falls in Use of Management Consultants"
"KPMG Finds Its Safeguards 'Sound and Effective'"
"Performance Implications of Deploying Marketing Analytics"
"Consulting to Healthcare Payer, Provider and Government Sectors"
"Using Facebook to Reach Consulting Clients"
"Most Change Initiatives Fail—But They Don't Have To"
"Transformation: Buzzword or Boundless Opportunity?"
"The Consulting Proposal: A Guide to What It Can and Can't Do"
"Provocative Views Around Risk, Regulation and Reputation Dominate Sixth Annual Cass-Capco Risk Conference"

IMC News
IMC USA Annual Meeting, Portland, Oregon…
How IMC – Orange County serves their members through a Technology Special Interest Group……
IMC USA Member and Certified Management Consultant® Joyce Gioia CMC® USA Today's First Road Warrior of the Year Awardee….
Meet several of IMC USA's GROW! conference speakers…
IMC USA is pleased to announce the approval of two new ICMCI Trustees, Michael F. Tucker, Ph.D., CMC®, President, Tucker International and Oliver Matar CMC®, Chairman APT Facilitators

Industry News


Business Leaders Beware: Ethical Drift Makes Standards Slip

A new paper from psychologist Robert Sternberg implies that ethical drift—a gradual, unconscious reduction of moral standards—is endemic at organizations, as the competition for profit erodes the border between right and wrong. Worse still, few... (More)

From "Business Leaders Beware: Ethical Drift Makes Standards Slip"
Forbes (05/15/13) Bailey, Sebastian

Large Firms Take a Page From Small Firms: Build Trust, Focus on Thought Leadership, Look for New Areas of Practice

Big trends in several major sectors are creating challenges that smart consultants offering shrewd solutions can capitalize on. The major reforms of the Affordable Care Act and the Dodd-Frank Act have boosted demand for consulting in the health... (More)

From "To the Brainy, the Spoils: As the World Grows More Confusing, Demand for Clever Consultants is Booming"
The Economist (05/11/2013)

Disentangling the Effects of Team Competences, Team Adaptability, and Client Communication on the Performance of Management Consulting Teams

In the latest issue of the journal Long Range Planning, a team of German researchers examines the relationship between the competencies, adaptability, and client communication skills of management consulting teams, and how they inform the outcome... (More)

From "Disentangling the Effects of Team Competences, Team Adaptability, and Client Communication on the Performance of Management Consulting Teams"
Long Range Planning (06/01/13) Vol. 46, No. 3, P. 258 Klarner, Patricia; Sarstedt, Marko; Hoeck, Michael; et al.

U.K. Public Sector Reverses Two Years of Big Falls in Use of Management Consultants

New numbers from the Management Consultancies Association (MCA) shows that demand for management consulting services in the United Kingdom's public sector is on the rise after two years of declining business. Income for British management... (More)

From "U.K. Public Sector Reverses Two Years of Big Falls in Use of Management Consultants"
Guardian (United Kingdom) (05/29/13) Leaman, Alan

KPMG Finds Its Safeguards 'Sound and Effective'

KPMG LLP has completed a review of its internal safeguards after former KPMG senior partner Scott London admitted in April to passing confidential information about several of the firm's clients to a friend who then traded illegally on the insider... (More)

From "KPMG Finds Its Safeguards 'Sound and Effective'"
Wall Street Journal (06/05/13) P. C1 Rapaport, Michael

Performance Implications of Deploying Marketing Analytics

New research conducted by researchers at Pennsylvania State University finds that, despite widespread skepticism among management, the use of marketing analytics can have very real impacts on firm performance. The researchers conducted a survey of... (More)

From "Performance Implications of Deploying Marketing Analytics"
International Journal of Research in Marketing (06/01/13) Vol. 30, No. 2, P. 114 Germann, Frank; Lilien, Gary L.; Rangaswamy, Arvind

Consulting to Healthcare Payer, Provider and Government Sectors

Kennedy Consulting Research & Advisory has premiered a new series of reports focused on consulting in the health care industry, "Consulting to Healthcare Payer, Provider and Government Sectors." Based on studies of leading consultancies in the... (More)

From "Consulting to Healthcare Payer, Provider and Government Sectors"
Kennedy Consulting Research & Advisory (05/15/2013)

Using Facebook to Reach Consulting Clients

Facebook is a great client outreach tool for consulting firms, but it would be better if it were used to supply more input and commentary from in-house experts, according to a new report from Source Information Services. The report examines the... (More)

From "Using Facebook to Reach Consulting Clients"
Consultant-News.com (05/20/13)

Most Change Initiatives Fail—But They Don't Have To

It is front-line managers and not change managers upon whom successful change efforts hinge, say Gallup management consultants David Leonard and Claude Coltea. According to Gallup more than 70 percent of change initiatives fail, primarily because... (More)

From "Most Change Initiatives Fail—But They Don't Have To"
Gallup Business Journal (05/01/13) Leonard, David; Coltea, Claude

Transformation: Buzzword or Boundless Opportunity?

Source for Consulting's Fiona Czerniawska writes that consulting firms' frequent discussion about transformation is not empty posturing, but rather an area of heavy client interest. She estimates that between 33 percent and 66 percent of organic... (More)

From "Transformation: Buzzword or Boundless Opportunity?"
Source for Consulting (05/13/13) Czerniawska, Fiona

The Consulting Proposal: A Guide to What It Can and Can't Do

Veteran business consultant and author Michael Zipursky says the job of a good consulting proposal "isn't to 'win' the client," but rather to summarize and make clear all the points of agreement that have been reached with the client before hand.... (More)

From "The Consulting Proposal: A Guide to What It Can and Can't Do"
Business Consulting Buzz (05/14/2013) Zipursky, Michael

Provocative Views Around Risk, Regulation and Reputation Dominate Sixth Annual Cass-Capco Risk Conference

The leading topics of discussion at this year's Cass-Capco Risk Conference on April 25 showed that the major issues facing the financial sector include risk, regulation, and reputation. Discussion at the event, a collaboration of business and... (More)

From "Provocative Views Around Risk, Regulation and Reputation Dominate Sixth Annual Cass-Capco Risk Conference"
Consultant-News.com (05/15/13)


IMC News


IMC USA Annual Meeting, Portland, Oregon…

Recognizing David Norman, CMC, for his leadership of IMC USA (5/2011 – 5/2013) and for some of the most visible innovations during his tenure, including our University Initiatives, the transformation of our annual conference to GROW! our newly-formatted newsletter with a focus on the profession and our virtual community, C2M Live! Loraine Huchler Incoming Chair IMC USA presents Outgoing Chair David Norman CMC with... (More)
How IMC – Orange County serves their members through a Technology Special Interest Group……

On April 30 the OC IMC Tech SIG met at Omnica Corporation in Irvine. They operate as a contract design and product development firm with 28 full time employees to take new medical devices from concept to manufacturing. Omnica specializes in electronics engineering, software development, mechanical engineering, industrial design, and FDA compliant documentation. Earl Robinson, President, discussed the principles of Successful Outsourcing of Medical Product Development in the increasingly complex field of medical devices. He included the following... (More)
IMC USA Member and Certified Management Consultant® Joyce Gioia CMC® USA Today's First Road Warrior of the Year Awardee….

USA TODAY presented the first USA TODAY Road Warrior of the Year award to frequent business traveler Joyce Gioia at this year's annual Freddie Awards, which honor the world's leading travel loyalty programs. The award was presented by John Peters, president of the USA TODAY Travel Media Group, during the awards ceremony held at USA TODAY headquarters.

The inaugural USA TODAY... (More)
Meet several of IMC USA's GROW! conference speakers…

Aldonna Ambler CMC®, CSP

Fellow IMC members can benefit from my 40 year journey … which started as a solo practice…grew into a boutique firm…accelerated into a multi office international company…involved an ESOP and adding complementary service firms…then establishing a holding company for multiple firms with different partners … to facilitate succession and ease... (More)
IMC USA is pleased to announce the approval of two new ICMCI Trustees, Michael F. Tucker, Ph.D., CMC®, President, Tucker International and Oliver Matar CMC®, Chairman APT Facilitators

As one of 49 Institutes around the globe that certify management consultants, IMC USA has three Trustee representatives on the International Council of Management Consulting Institutes (ICMCI). ICMCI links us to Institutes around the world to elevate the standard of management consulting worldwide and provide the international community with the confidence that certified management consultants serve their clients with competency and professionalism. ICMCI serves an important role in supporting the creation and development of national professional institutes... (More)
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June 2013






One Minute Ideas
 

On the average how many conferences a year do you attend?
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Previous Poll Results
How do you use the IMC Code of Ethics?
67% Include copy all my proposals
0% Post on my web site
0% Discussion with other consultants
0% Discussion with prospects and clients
33% Reference in marketing materials

IMC Welcomes our Newest Members
At Large
  • Humphrey Dontoh
  • Alfred Sesay
IMC Carolinas
  • Tor Idhammar
IMC Georgia
  • Jillian Ford
IMC National Capitol Region
  • Casandra Levine
  • Abigail Leak
  • Doug Gaskell
  • Grace Klinefelter
IMC New England
  • Michael Scarpone
IMC Northern California
  • Judy Heyboer
IMC Oregon & Southwest Washington
  • Sean Campbell

About Us:

IMC USA is the certifying body and professional association for management consultants and firms in the USA. The IMC USA mission is to promote excellence and ethics in management consulting through certification, education, and professional resources.
IMC USA membership is open to all individuals and firms actively practicing or interested in the profession of consulting to management. Our members come from nearly every discipline and industry group. For a description of the Institute's structure, governance, international affiliation, strategic partners, and other items, read our Frequently Asked Questions.

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